Salon Polices

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🩵 Appointment Only 

All salon visits must be scheduled and are taken by appointment only. 

🩵 Salon Doors Remain Locked for Safety 

Salon doors are locked at all times for the safety of our stylists and guests. The salon opens at 9 am, no earlier, as we are preparing for you. If you prefer to be early to your appointment throughout the day, please ring the doorbell for service. We have a waiting area with drinks and snacks while you wait. 

🩵 Last Minute Cancellations 

If you are sick or not feeling well or need to reschedule for any reason please communicate as soon as possible to avoid cancellation fees. The cancellation period is 48 prior to your appointment. 

🩵 No addional guests 

It is our goal to minimize unnecessary contact while in the salon for your safety and ours. To promote a safe and comfortable environment for stylist and our guests no additional guests or children are allowed unless being serviced. 

🩵 Late Arrival 

There is a 15 minute grace period for late arrivals. If you will be arriving later please communicate with your stylist. You could be required to reschedule if time does not permit or be charged a late fee if the stylist extends your appointment time. A No show with No communication will no longer be allowed to book. 

🩵 Service Guarantee & Refunds

The stylist is committed to client satisfaction. If the client is dissatisfied with the service, they must notify the stylist within 24 hours for a complimentary adjustment. This only includes an adjustment a full redo is considered a new service. Refunds are not provided for completed service.